In this Privacy Policy you will find all the relevant information about the processing of personal data carried out under the ownership and responsibility of CommitSun Tech, S.L.S.L., with address at Liñariños 20, Folgoso do Courel, 27324 Lugo, Spainand CIF ESB01642958hereinafter "Roomdoo".
If you have any questions about this policy or the treatment of your data, you can contact us at hola@roomdoo.com.
In this Privacy Policy we explain how we collect, use and protect your personal information through the website https://roomdoo.com (hereinafter, the "Website"), in accordance with current data protection regulations, including the General Data Protection Regulation (GDPR) and the Organic Law on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
Data Controller
The person responsible for the processing of your personal data is CommitSun Tech, S.L. with the following identification data:
Information We Collect
At https://roomdoo.com we collect the following types of personal data:
All fields marked with an asterisk (*) in the forms are mandatory to provide the requested service. If you do not provide them, we may not be able to fulfill your request.
Purposes of treatment
The personal data you provide will be used for the following purposes:
Legitimacy of the treatment
The processing of your data is based on the consent you give us by accepting this Privacy Policy and by using our Website, as well as on the execution of a contract or pre-contract when you request a service.
Conservation periods
Your personal data will be kept only for the time necessary to fulfill the purposes for which they were collected, or for the periods established by the laws in force.
User's rights
You can exercise the following rights over your personal data:
To exercise these rights, you can contact us by sending an email to hola@roomdoo.com with the subject "Data Protection" and attaching a copy of your identity document.
Data recipients
We do not share your data with third parties, except when strictly necessary to comply with a legal obligation or to provide you with the requested service (e.g. technology or logistics service providers).
Data security
CommitSun Tech, S.L. has implemented technical and organizational security measures to protect your personal data against loss, unauthorized access, alteration or disclosure.
Cookie Policy
This website uses cookies to improve the user experience and offer you personalized content. You can read more details in our Cookies Policy.
Changes in the Privacy Policy
CommitSun Tech, S.L. reserves the right to modify this Privacy Policy at any time, informing you in advance of any significant changes. We recommend that you review this page periodically.
Legislation and jurisdiction
This Privacy Policy is governed by Spanish law and any dispute arising in connection with the processing of your data will be resolved before the competent courts of Spain.
01 What is Roomdoo?
Roomdoo is a hotel management system based on Odoo and designed to facilitate the administration of reservations, billing, reporting or accounting from a centralized interface.
02 Do I have to install anything to use Roomdoo?
No, Roomdoo is a cloud application and you can access it from any computer, mobile device or tablet with an internet connection.
03 How much does Roomdoo cost?
Roomdoo offers three pricing plans:
EnterpriseTailor-made plan for hotel chains or large accounts, with all Roomdoo functionalities and customization of modules and applications.
You can check more details about our rates by clicking here.
04 Do I have to pay if I don't get reservations?
With the Starter 1% rate you will pay only 1% of your bookings, with a minimum of 49 € per month. You can enter here and check the details of our rates.
05 How can I try a free demo?
Login here to try Roomdoo demo right now. No commitments and no bank details, so you can explore all Roomdoo features before making a decision.
06 Is Roomdoo easy to use?
Of course you can. But if you have questions you can always contact our support team or access the free Roomdoo Academy training.
07 What kind of support does Roomdoo offer?
We have a technical support team available to lend a hand with any questions, problems or incidents through tickets. Our team will help you in the registration process, property configuration, training and onboarding support for new users. In addition, Roomdoo has a 24×7 emergency service for priority assistance.
08 How long will it take to get Roomdoo up and running in my hotel?
From the moment we receive your registration request, it will take a maximum of 7 days to configure your Roomdoo instance. For the delivery and start-up we will hold a joint session by videoconference where we will give an initial training session. You can add to the session the members of your team that you consider necessary.
* The deadlines indicated do not apply to Enterprise accounts with many properties that require a more complex analysis and implementation process.
09 How can I manage reservations with Roomdoo?
Roomdoo offers a centralized calendar that allows you to manage all bookings via drag and drop, create direct bookings, modify dates and guest data, and apply changes with a single click. It also includes an AI booking wizard that suggests next steps.
10 Does Roomdoo include updates and maintenance?
Yes, all Roomdoo rates include forever product upgrades, cloud servers, backups and database maintenance.
11 Does Roomdoo offer an integrated web booking engine without commission?
Yes, Roomdoo's web booking engine allows you to manage your direct online sales without commissions for each booking received. It is included in the Starter rate and helps convert traffic to your website, where you can also offer direct booking discounts or special codes to maximize your profitability. Roomdoo is also integrated with third party booking engines such as NeoBookings or Wubook.
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