This Cookie Policy was last updated on October 7, 2024 and applies to all users of the website roomdoo.comwebsite, as well as to any citizen or legal resident of the European Economic Area and Switzerland.
Our website https://roomdoo.com (hereinafter, "the Website") uses cookies and other related technologies to enhance the user experience. Below, we inform you about how we use these cookies and how you can manage them.
Cookies are small text files that the Website stores on your browser or device when you visit it. These files allow the Website to remember your preferences or actions from previous visits, improving your browsing experience.
In some cases, we also allow third parties to place cookies on your device when you browse our Website. These cookies are managed by third-party vendors who collect usage data for their own purposes, such as traffic analysis or advertising personalization.
Examples of third parties we use:
The first time you visit our Website, we show you a cookie notice with the option to accept or set your preferences. By clicking "Save preferences", you consent to the use of the selected cookies.
You can set your browser to block or delete cookies installed on your device. However, you should be aware that some features of the Website may be affected or may not function properly if you disable certain cookies.
Below, we provide links to the support pages of the most common browsers, where you will find information on how to manage your cookies:
You have the following rights in relation to the processing of your personal data through cookies:
To exercise these rights, you can contact us at the following e-mail address hola@roomdoo.com.
CommitSun Tech, S.L. reserves the right to modify this Cookie Policy at any time. Any changes will be posted on this page and, where necessary, notified by a notice on the Website.
01 What is Roomdoo?
Roomdoo is a hotel management system based on Odoo and designed to facilitate the administration of reservations, billing, reporting or accounting from a centralized interface.
02 Do I have to install anything to use Roomdoo?
No, Roomdoo is a cloud application and you can access it from any computer, mobile device or tablet with an internet connection.
03 How much does Roomdoo cost?
Roomdoo offers three pricing plans:
EnterpriseTailor-made plan for hotel chains or large accounts, with all Roomdoo functionalities and customization of modules and applications.
You can check more details about our rates by clicking here.
04 Do I have to pay if I don't get reservations?
With the Starter 1% rate you will pay only 1% of your bookings, with a minimum of 49 € per month. You can enter here and check the details of our rates.
05 How can I try a free demo?
Login here to try Roomdoo demo right now. No commitments and no bank details, so you can explore all Roomdoo features before making a decision.
06 Is Roomdoo easy to use?
Of course you can. But if you have questions you can always contact our support team or access the free Roomdoo Academy training.
07 What kind of support does Roomdoo offer?
We have a technical support team available to lend a hand with any questions, problems or incidents through tickets. Our team will help you in the registration process, property configuration, training and onboarding support for new users. In addition, Roomdoo has a 24×7 emergency service for priority assistance.
08 How long will it take to get Roomdoo up and running in my hotel?
From the moment we receive your registration request, it will take a maximum of 7 days to configure your Roomdoo instance. For the delivery and start-up we will hold a joint session by videoconference where we will give an initial training session. You can add to the session the members of your team that you consider necessary.
* The deadlines indicated do not apply to Enterprise accounts with many properties that require a more complex analysis and implementation process.
09 How can I manage reservations with Roomdoo?
Roomdoo offers a centralized calendar that allows you to manage all bookings via drag and drop, create direct bookings, modify dates and guest data, and apply changes with a single click. It also includes an AI booking wizard that suggests next steps.
10 Does Roomdoo include updates and maintenance?
Yes, all Roomdoo rates include forever product upgrades, cloud servers, backups and database maintenance.
11 Does Roomdoo offer an integrated web booking engine without commission?
Yes, Roomdoo's web booking engine allows you to manage your direct online sales without commissions for each booking received. It is included in the Starter rate and helps convert traffic to your website, where you can also offer direct booking discounts or special codes to maximize your profitability. Roomdoo is also integrated with third party booking engines such as NeoBookings or Wubook.
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